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Community Nursing Support
Establishing a Digital Identity for a New NDIS Provider
Project Overview
Client: Community Nursing Support
Location: Dubbo, New South Wales
Sector: NDIS Provider
Service: Website Design & Development, Brand Identity, Digital Onboarding, SEO, Digital Presence Setup
Community Nursing Support partnered with Digilytics to establish a strong digital foundation from the ground up. As a newly launched NDIS provider in Dubbo, NSW, they required a professional online presence that would build trust, communicate their services clearly, and support long-term growth within a highly regulated sector.
Location: Dubbo, New South Wales
Sector: NDIS Provider
Service: Website Design & Development, Brand Identity, Digital Onboarding, SEO, Digital Presence Setup
Community Nursing Support partnered with Digilytics to establish a strong digital foundation from the ground up. As a newly launched NDIS provider in Dubbo, NSW, they required a professional online presence that would build trust, communicate their services clearly, and support long-term growth within a highly regulated sector.
Challenges
Community Nursing Support (CNS), a newly established NDIS care provider in Dubbo, NSW, faced a fundamental challenge: they had no website, no brand identity, and no digital presence, yet they needed to be discoverable, credible, and compliant as a service provider in a competitive sector. With no online foundation, CNS lacked a platform to communicate its services, engage prospective participants and families, and build trust within the community.
Without digital visibility, potential clients searching for NDIS support services online had no way to find or evaluate the quality of care CNS offered, severely limiting the organisation’s ability to grow, reach new participants, or establish community presence.
Without digital visibility, potential clients searching for NDIS support services online had no way to find or evaluate the quality of care CNS offered, severely limiting the organisation’s ability to grow, reach new participants, or establish community presence.
OUR STRATEGY
Digilytics partnered with Community Nursing Support to build a complete digital foundation from the ground up, transforming their vision into a strong, credible, and high-performing online identity.
Our approach began with a custom website design and development project tailored specifically for NDIS providers. We worked closely with the CNS leadership team to understand their values, service offerings, and the unique needs of the communities they serve. The result was a fully responsive, user-friendly website that clearly showcased core services, team expertise, participant pathways, and contact options, all designed to enhance trust, accessibility, and engagement.
Alongside the website launch, Digilytics:
Our approach began with a custom website design and development project tailored specifically for NDIS providers. We worked closely with the CNS leadership team to understand their values, service offerings, and the unique needs of the communities they serve. The result was a fully responsive, user-friendly website that clearly showcased core services, team expertise, participant pathways, and contact options, all designed to enhance trust, accessibility, and engagement.
Alongside the website launch, Digilytics:
- Created and implemented a professional brand identity that aligned with CNS’s mission and values
- Established all key digital platforms including Google Business Profile, social channels, and digital contact points
- Applied SEO best practices to ensure discoverability for relevant NDIS service searches
- Developed structured digital onboarding, ensuring CNS was correctly represented across directories, maps, and search engines
- Built compliant and informative content that authentically communicated CNS’s service value, empathy, and community focus
THE OUTCOME
With the new website and digital ecosystem in place, Community Nursing Support successfully:
- Launched their custom, professionally branded online presence
- Established digital credibility in a competitive NDIS landscape
- Ensured discoverability on Google and major search platforms for key service searches
- Enabled prospective participants and referrers to access clear, trustworthy information
- Positioned themselves as a recognized service provider in the Dubbo community
Ready to Launch with Impact?
Whether you’re launching a new brand or revitalising an existing one, Digilytics can deliver the digital momentum you need to succeed.
